Privacy Statement

Any and all information collected at this site will be kept strictly confidential and will not be sold, rented, loaned, or otherwise disclosed. Any information you give to Uni Enrol will be held with the utmost care. A more detailed explanation about how we safeguard your personal information is described below

 

Unilink Consultant Privacy and Personal Data Protection Policy Statement

Introduction

Unilink Consultant are committed to protecting the privacy and security of our users’ personal information. This Privacy Policy and Terms of Use outlines how we collect, use, share, and protect your data when you interact with our website, digital platforms, and services. By accessing or using our services, you agree to the terms outlined in this policy. This policy complies with the Personal Data Protection Act (PDPA) of Malaysia.

Definitions

• “Personal Data” refers to any information that can identify an individual directly or indirectly.
• “User” / “You” refers to any individual who accesses or uses our services or website.
• “Services” refer to the student consultation, recruitment, placement, and educational support provided by Unilink Consultant.
• “We” / “Our” / “Us” refers to Unilink Consultant.

Information We Collect

We may collect the following types of information:

• Full name, email address, phone number, and postal address
• Date of birth, nationality, and identification documents (e.g., passport, IC)
• Academic records, transcripts, and certifications
• Information about your educational preferences and background
• IP address, browser type, and interaction data from our website

How We Collect Information

We collect information through various methods, including:

• When you submit forms through our website or physical documents
• When you register for events or consultations
• When you communicate with us via email, phone, or WhatsApp
• When you interact with our social media or digital ads

How We Use Your Information

Your information is used to:

• Provide student counseling and match you with appropriate programs
• Process and submit applications to partner institutions
• Communicate updates and changes regarding your application
• Send marketing or informational messages with your consent
• Comply with legal and regulatory requirements

Data Retention

We only retain your personal data for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable laws. When data is no longer required, it is securely deleted or anonymized.

Sharing of Information

We may share your information:

• With universities and colleges relevant to your application
• With service providers who support our operations (e.g., cloud storage, CRM)
• When legally obligated to comply with authorities or regulations
  We do not sell, rent, or trade your personal data to any third parties.

Your Rights

You have the following rights under the PDPA:

• Request access to your personal data
• Request corrections to inaccurate or incomplete data
• Withdraw consent at any time (may affect service delivery)
• Request deletion of data (subject to retention requirements)

Marketing Communications

We may send you promotional messages related to educational programs or services. You can:

• Opt out at any time by clicking “unsubscribe” in emails
• Contact us directly to update your communication preferences

Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and track site usage:

• Cookies store small pieces of data on your browser
• We use Google Analytics to understand website traffic patterns
• You can disable cookies in your browser settings

Minors

Our services are intended for individuals aged 18 and above. If you are under 18, you must obtain consent from a parent or legal guardian before submitting personal data.

Intellectual Property

All content on our website are including text, design, graphics, and branding are the property of Unilink Consultant and is protected by copyright laws. No part may be reproduced, modified, or distributed without our prior written consent.

Accuracy of Information

While we strive to ensure all information provided is accurate and current, Unilink Consultant is not responsible for changes made by third-party institutions or partners. Users are encouraged to verify official details directly with the institutions.

Third-Party Links

Our website may contain links to external websites. These links are provided for convenience only. We do not endorse or have control over the content or practices of third-party sites and are not responsible for their privacy policies.

Security Measures

We implement industry standard security measures to protect your data:

• Secure storage systems with encryption where applicable
• Limited access to personal data by authorized personnel only
• Regular reviews of security procedures
  However, no system is 100% secure. Users share information at their own risk.

Accessibility

We strive to make our website accessible to all individuals, including those with disabilities. If you face any accessibility challenges, please contact us so we can improve your experience.

Dispute Resolution and Governing Law

If you have a dispute or complaint, we encourage you to contact us first for resolution. This policy is governed by the laws of Malaysia, and any legal proceedings shall be under the exclusive jurisdiction of Malaysian courts.

Policy Updates

We reserve the right to update this policy at any time. Changes will be posted on our website with a new effective date. Continued use of our services indicates acceptance of the updated terms.

 

Contact Information

For questions, concerns, or to exercise your data rights, contact us at:

• Email: hello@unilink.com.my
• Phone: +60 1 7455 0533

We welcome your feedback and are here to assist with any privacy related issues.